Nordic Speaking - Customer Service iGaming in Malta - Relocation Included

You will be instrumental in assisting our Nordic-speaking customers by addressing their needs and ensuring they enjoy an unforgettable gaming experience.

With our generous relocation package, this opportunity allows you to embark on a new adventure in Malta while growing your career.

• Provide outstanding customer support to Nordic-speaking clients through live chat, email, and phone.
• Handle inquiries related to gaming accounts, bonuses, and technical issues effectively.
• Ensure all customer issues are resolved in a timely manner, maintaining high customer satisfaction.
• Document all customer interactions and feedback accurately in the system.
• Collaborate with the team to continuously improve the customer experience.
• Stay informed about product offerings and gaming industry trends.

• Fluency in a Nordic language (Swedish, Danish, Norwegian, or Finnish) and proficiency in English; knowledge of additional languages is a plus.
• Experience in customer service, preferably within the iGaming sector.
• Exceptional communication skills, with a strong focus on customer satisfaction.
• Ability to work effectively in a fast-paced environment.
• Strong problem-solving skills and a positive attitude.
• Familiarity with customer relationship management (CRM) systems and support tools is advantageous.
• Willingness to relocate to Malta and adapt to new cultural experiences.

• Career growth opportunities in a renowned iGaming company.
• International & diverse work environment.
• Competitive performance bonuses.
• Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes.
• Hybrid working setup.
• Yearly salary €26.000 excluding bonuses.
• Health care benefits and numerous other discounts.
• Fully paid training by certified instructors.
• State of the art premises, providing a great working environment with relaxing break areas.
• Special events as well as community & social responsibility initiatives.
• Work for a Great Place to Work-Certified Company.
• Relocation package (reviewed case by case)
• This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!